Selling To Finettchi

What you need to do next!

 

Easy Process. Quick Payments.
Trusted Company

When You're Ready...

Package It

After you accept a quote from us, package up your item to the best of your ability.
 
Important: Put your reference on the outside of your package. Find your reference in the email in which you were given your quote.

How do I package it?

Footwear
we recommend double boxing (putting the shoebox inside a mailing box) to protect the box during shipping, and make sure it is properly sealed with sellotape.
 
Clothing
If sending clothing, you can us mailing bags, boxes, whatever is easiest, just make sure whatever you're using is properly sealed.
 
Accessories
If sending accessories, if it comes boxed we recommend double boxing (putting the accessory box inside a mailing box).
 
Fragile Items
If your item is very delicate, fragile or prone to being damaged in the post, the best way to indicate this to the mailman or people handling the package is to simply write 'fragile' on each side of the package in big, bright letters.
 

What do I need to include?

It's very important that you send everything included with the item.
 
For example, if you're sending footwear and you were given a quote based on the item having a shoe box, dust bags & receipts, then you must send all these items.

Where can I find my reference?

Your reference is the 18 character code we provided you with when we sent your quote for the item.
 
Your reference can be found in the email that your quote was sent over with, it might look something like YEEZBOOS4004159177.
Then Ship It
 
We highly recommend sending your item either tracked or signed for so both parties can make sure it arrives safely. Shipping responsibility & cost is down to you. Find shipping address in the dropdown below.
 
Your item must arrive to our office within 5 working days of receiving your quote, as prices do change.

What is the shipping address?

Finettchi
Blue Square Offices
272 Bath Street, Glasgow
United Kingdom
G2 4JR

What courier should I use? 

It's totally up to you! Here's a few different couriers that we recommend.
 
Royal Mail
 
DPD
 
UPS
 

Do I pay shipping?

At the moment it's up to you to cover shipping costs. However, we are in the process of arranging to have costs of shipping covered.
or Drop It
 
If you're local to Glasgow, you can also drop your package in to our office for free.
 
Important: Still package your item and write your reference on the outside of the package. 

Office Address

Finettchi
Blue Square Offices
272 Bath Street, Glasgow
United Kingdom
G2 4JR
 
Our office building is called 'Blue Square Offices' when you're facing the door there is a buzzer to your right hand side, if the door is not opened, buzz and let them know that you have a package for Finettchi.

Do I still have to package it? 

Yes! This keeps items safe from damage, please make sure your item is covered up and has your reference written on the outside.
 

Where can I find my reference?

Your reference is the 18 character code we provided you with when we sent your quote for the item.
 
Your reference can be found in the email that your quote was sent over with, it might look something like YEEZBOOS4004159177.

What do I say?

When you arrive at our office, if the door is not opened, buzz and let them know that you have a package for Finettchi.

What happens after that..

We Check It
 
We'll notify you by email at 18:00 on the day that your parcel arrives. Payment are made next-working day.

When do you begin checks?

The day that we receive your item we get to work right away!

What do you check?

We check the item to make sure it's authentic, we'll also check the items condition to make sure it matches with what was stated.

What if it's counterfeit ?

If we suspect your item of being counterfeit we will contact you. Items will be returned at your own expense. There is a handling fee of £19 per counterfeit item which covers lost time from processing your item.

What if condition isn't as described? 

We may choose to give you a counter-offer or return your item. Return shipping will be at your own expense, and there will also be a handling fee of £9 to cover lost time from processing your item.

When You're Ready...

Package It

After you accept a quote from us, package up your item to the best of your ability.
 
Important: Put your reference on the outside of your package. Find your reference in the email in which you were given your quote.

How do I package it?

Footwear
we recommend double boxing (putting the shoebox inside a mailing box) to protect the box during shipping, and make sure it is properly sealed with sellotape.
 
Clothing
If sending clothing, you can us mailing bags, boxes, whatever is easiest, just make sure whatever you're using is properly sealed.
 
Accessories
If sending accessories, if it comes boxed we recommend double boxing (putting the accessory box inside a mailing box).
 
Fragile Items
If your item is very delicate, fragile or prone to being damaged in the post, the best way to indicate this to the mailman or people handling the package is to simply write 'fragile' on each side of the package in big, bright letters.
 

What do I need to include?

It's very important that you send everything included with the item.
 
For example, if you're sending footwear and you were given a quote based on the item having a shoe box, dust bags & receipts, then you must send all these items.

Where can I find my reference?

Your reference is the 18 character code we provided you with when we sent your quote for the item.
 
Your reference can be found in the email that your quote was sent over with, it might look something like YEEZBOOS4004159177.
Ship It
 
We highly recommend sending your item either tracked or signed for so both parties can make sure it arrives safely.
Shipping responsibility & cost is down to you. Find shipping address in the dropdown below.
 
Your item must arrive to our office within 5 working days of receiving your quote, as prices do change.

What is the shipping address?

Finettchi
Blue Square Offices
272 Bath Street, Glasgow
United Kingdom
G2 4JR

What courier should I use? 

It's totally up to you! Here's a few different couriers that we recommend.
 
Royal Mail
 
DPD
 
UPS
 

Do I pay shipping?

At the moment it's up to you to cover shipping costs. However, we are in the process of arranging to have costs of shipping covered.
Drop It
 
If you're local to Glasgow, you can also drop your package in to our office for free.
Important: Still package your item and write your reference on the outside of the package. 

Office Address

Finettchi
Blue Square Offices
272 Bath Street, Glasgow
United Kingdom
G2 4JR
 
Our office building is called 'Blue Square Offices' when you're facing the door there is a buzzer to your right hand side, if the door is not opened, buzz and let them know that you have a package for Finettchi.

Do I still have to package it? 

Yes! This keeps items safe from damage, please make sure your item is covered up and has your reference written on the outside.
 

Where can I find my reference?

Your reference is the 18 character code we provided you with when we sent your quote for the item.
 
Your reference can be found in the email that your quote was sent over with, it might look something like YEEZBOOS4004159177.

What do I say?

When you arrive at our office, if the door is not opened, buzz and let them know that you have a package for Finettchi.

Our Checks

Completed within 24 hours!


Authenticating It

The day that we receive your item we get to work right away! Our authentication experts use various different methods to check your items authenticity.
 
If we suspect your item of being counterfeit we will contact you using the contact details you provided, and the item will be returned at your own expense. There is also a handling fee of £19 per counterfeit item which covers time lost processing your item.

Checking Condition

Our team will also inspect condition to make sure it matches the condition you stated. If there is any mismatches we will be in touch with either a counter-offer or to let you know the item needs to be returned.
 
Again the return shipping will be at your own expense, and there will also be a handling fee of £9 to cover time lost processing your item. Please make sure you let us know if there are any marks etc. when we ask whilst giving your quote to avoid this.

Paid Next Day

You can choose to be paid out via bank transfer or by PayPal (no fees of course). Payments are issued the next working day from when your item was received, and before 18:00.
 
Payments are instant in most cases, however international payments can take 24-48 hours.

24H Support

Throughout this process if you have an questions, we're always available to respond.

You can contact us on selling@finettchi.com for any update at any stage.

If you prefer you can also contact us on Instagram.


Paid next working-day

You can choose to be paid out via bank transfer or by PayPal (no fees of course). Payments are issued the next working day from when your item was received, and before 18:00.
 
Payments are instant in most cases, however international payments can take 24-48 hours.