HOW DO I KNOW ITS AUTHENTIC?

100% authentic or your money back!

Before we purchase any items from the sellers to stock on our website, we have the item sent in to our experts before hand, who will then check it over thoroughly making sure the condition is acceptable and that the item is authentic before we buy it.

Our team have over 10 years of experience on dealing with designer labels. Our team are always learning new methods and practices to combat against counterfeits.

Everything we stock has been vigorously authenticated to ensure you a 100% guaranteed authentic item!

We're that confident, that if by some insane, highly unlikely chance you find that something doesn't look right with the authenticity of your item, we will offer a Money Back Guarantee & would compensate at all costs.

 

HOW CAN I TELL IT'S GOOD CONDITION?

In every product description, there will be a dropdown box that shows the condition of each item. We only ever buy items that are in the utmost top condition! If an item does have any flaws (marks, damage etc) we will state this in the description.
 

Money Back Guarantee is also available if you find the condition isn't as described!

 

ARE all ITEMs sent FROM FINETTCHI?

Yes! We own them and physically stock them at our store!

All the items you see on our website have been sourced by us, then sent in to us for to have the condition and authenticity checked vigorously.

If we're happy with the item, we will pay the customer then have the item cleaned and restored if necessary, to bring it up to the highest standard for retailing in our store!

 

Are all items cleaned?

Yes.

After we've made the purchase of the item, we make sure it has been professionally cleaned & restored if necessary.

 

HOW LONG IS DELIVERY?

At check-out you will be given the option for you preferred shipping method. The time it takes for your order to arrive depends on the option you choose. Everything that we ship will be sent tracked & signed for.
 
Standard Shipping
Allow 3-5 working days, though we do aim to have it to you sooner.
 
Express Shipping
Allow 1-2 working days.
 
Next Working Day
Please order before 2pm to receive your order next day. If you choose this option on a Saturday, your order will be shipped Monday for to be delivered on Tuesday.
 
Saturday Next Day
Order Friday before 2pm to qualify.