Have a question about Finettchi, one of our items or services? We're here for you. Simply contact us via one of the methods below.

Client Services

Enquiries - Sales - Orders

The Buying Team

Selling to Finettchi

Response time

We'll aim to get back to you within 1 working day (often much sooner). You can also find more information in our FAQs section.

Store Location

5 Cresswell lane, Hillhead, Glasgow G12 8AA.
Please don't send returns to this address.
Where do I send returns?

Opening hours: Appointment only Book an appointment


Return Instructions

1. When returning an item, it's very important that the item must not have been worn, washed or altered in any way, and must not show any signs of use.

2. All tags must be attached with the authentication tag still intact.

3. Items must be returned with their invoice, all of the items original packaging and any additional accessories that the item came with.

4. The return must be shipped back within 14 days of the orders delivery date.

Return Address

Finettchi, Blue Square Offices,
272 Bath street, Glasgow
G2 4JR, United Kingdom
Click here for more info on returns